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CVE-2026-103768

9.8 CRITICAL

Published 2026-10-16 · Updated 2026-10-16

AI risk analysis

Summary
The ELEX WordPress HelpDesk plugin allows unauthenticated attackers to upload arbitrary files, including potentially executable ones, via IMAP email attachment handling. This creates a critical remote code execution vulnerability since attackers can upload malicious files that execute on the web server.
Exploitability
Exploitation is straightforward with no authentication required, needing only access to the plugin's initMailPart function endpoint to upload malicious files.
Blast radius
The vulnerability affects all versions up to and including 3.3.7, potentially exposing thousands of WordPress sites running this plugin to remote code execution through simple file uploads.
Detection
Monitor for unusual file upload activity in the wp-content/uploads directory, particularly executable files (.php, .exe, .bat) uploaded through the plugin's email attachment handling functionality.
Prioritized remediation
Upgrade to version 3.3.8 or later to remediate this vulnerability.
rcewebwordpressfile-upload

Analysis generated locally by garnet-coder (no data left the box). AI-assisted — verify against primary sources before acting.

NVD description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function. This is due to insufficient file type validation when saving IMAP email attachments. This makes it possible for unauthenticated attackers to upload files that may be executable, which makes remote code execution possible.

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Weaknesses

CWE-434

All references

Source data: NVD (nvd.nist.gov), public domain. Exploit-DB.ai adds local AI analysis for defensive use only.

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